FAQ

Piercing FAQ
Do you take appointments or walkins?

-We make scheduled appointments, and accept walkins on a first come basis during our opening hours. For evening visits please try to arrive 30 minutes before closing time.

-You may call, email, or visit the studio in order to schedule an appointment. For this we require your name and contact telephone number, along with details of the appointment.

What kind jewellery do you pierce with?

-We carry exclusively the most premium body jewellery in the world, made by companies such as Anatometal, Body Vision Los Angeles (BVLA), and NeoMetal.

-We have a stunning selection of genuine gemstones and opals, Swarovski gemstones, and all jewellery is hand polished to a mirror finish.

-Quality is vital for the look of your adornment, and also for healing factors. We ensure we are always using the highest standard in the industry to ensure the safest, easiest and quickest healing time for your piercings – without sacrificing beauty!

What is the jewellery you carry made of?

-Solid 14k yellow, rose, and white gold

-Solid 18k yellow, rose, and white gold

-Platinum

-Implant grade steel

-Implant grade steel

-Niobium

What does implant grade mean?

Essentially this means that the material is suited to be implanted in the body – AKA biocompatible. This is the same type that a doctor or surgeon would use for a metal fitting if you had a broken bone, for example.

What type of gold you pierce with?

We pierce with solid 14k nickel free gold. As per request, we can custom order 18k gold pieces for you, if suited.

What companies do you stock?

We stock jewellery from:

-Body Vision Los Angeles (BVLA)

-Anatometal

-NeoMetal

-Maya Jewelry

I have sensitive skin and can only wear hypo allergenic jewellery. Will I react to the jewellery you carry?

Generally, people are allergic or sensitive to nickel – which is essentially not present in the jewellery we stock. Reaction to our jewellery is possible, but incredibly rare. If you are extremely concerned about allergies, please consult your physician for a metal allergies test.

How long will my piercing take to heal?

Different piercings and different people… heal differently! On average, any kind of piercing will take at least a few months to heal, with other others taking much, much longer than this. Please consult our HEALING AVERAGES CHART for reference. Remember – a healthy body and lifestyle is key to successful and fast healing!

Should I turn the jewellery while it is healing?

-This notion of needing to twist and turn the jewellery around during healing originated from the “piercing gun” method of piercing – this is now known to be incorrect. In actual fact, any kind of unnecessary movement of the jewellery and turning it intentionally will pose more risk of infection, and essentially work against the natural healing your body is trying to do. It is best to leave the piercing and jewellery alone as much as possible, and try not to agitate the area or turn the jewellery around at all.

Can I be pierced with a ring?

-Of course ! For most piercings, they will heal a lot quicker and with less trouble with a stud (or straight piece of jewellery), however, if you understand this, and take a little extra care to disturb and move the ring as little as possible, then of course we can pierce you with a ring. Again, generally a stud will be advised by us for your ease. A ring is more likely to move around; snagged/caught; cause extra pressure due to the curvature of the ring – to combat this, we must use a larger diameter ring to have less of a curve. So, unfortunately due to this and the fact that the area will swell a little when pierced, although you can have a ring, it can’t be a cute little tiny hoop to start with. We can change to something more small and snug once fully healed.

With all this in mind, it is your decision, and we are always here to guide you through it!

Can I have a plain ring with no bead?

Again, due to the excess movement of a ring that a stud/bar will not have, to stop a ring form totally turning around constantly, we must use one which has a bead or decorative part to limit movement and disturbance to the delicate healing piercing. It will also be completely 100% smoothed out with no gaps that can collect dirt and bacteria during healing.

We can insert a plain seamless hoop or segment once fully healed, and the turning of the ring will not be an issue for the piercing anymore!

How long do I have to keep the initial jewellery in for?

This varies depending on what piercing it is, and how quickly you heal. Everyone is different, and sometimes it can take longer or shorter than others. We advise not changing the initial jewellery until the piercing is fully healed, with no tenderness or secretions (thus healed). There are some exceptions, such as if it is necessary to downsize or upsize the jewellery, and if the piercing is healing very well, usually we can change the jewellery up a little bit (e.g. swapping the front part of a stud for something different). These things are judged on a case-by-case basis and can be discussed with one of our piercers.

Can I sleep on my newly done piercing?

Sleeping on a healing piercings can do a few things, none of which are ideal! It can push on the jewellery and if this is continued practice, your piercing will start to heal this way – leaving it at an undesirable angle causing excess scarring, aggravation to the piercing, and usually results in removing the piercing entirely. Sleeping on it will also limit the blood supply to the area, not allowing it to heal properly during the night time. These things, not to mention it will likely be painful for you to sleep on it, are not the best way to take care of your piercing and makes us sad! We want you to have happy, healed piercings, that look beautiful. So please try your best and let us know if you have difficulty with this particular part of the healing. We recommend using a travel pillow at night to stop yourself putting pressure on the piercing, if it is an ear or facial piercing.

Can I go swimming or have a bath? What about the sea?

As much as we love swimming, having a relaxing bubble bath, and a good ol’ beach holiday, these things are best avoided when healing a piercing.

With any kind of body of water, be it a bath, swimming pool, lake, or sea; there can be impurities, chemicals, and bacteria in the water which could lead to irritation and possible infection.

We encourage taking showers as supposed to baths, and to keep your piercing as dry as possible. If swimming is unavoidable - waterproof bandages can be used to keep water out of your piercings – please try not to put too much pressure directly on the piercing, but making sure the edges of the bandage are completely sealed.

How can I hide my piercing?

We stock retainer disks and retainer jewellery for certain piercings that safely and effectively disguise or simplify the piercing. We can advise you further if there is anything different needed, and what is best for the health of your piercing.

How do I remove my jewellery?

We stock several different styles of jewellery, all of which work in different ways. Please see this HANDY ILLUSTRATION  for different types of jewellery closures and mechanics.

If you ever need any help with removing or changing jewellery, please contact us or visit our piercers in studio. We are more than happy to change or remove jewellery for you in a safe and hygienic manner, so please consult us before hurting yourself or the jewellery!

What are the risks?

We carefully consider your health and wellbeing with any and every piercing we do and advise we give at the studio. Please be reassured that the utmost care and attention has been taken to protect you and the appropriate measures have been implemented to achieve this.  We care about you!

As much as we stress this sentiment, there are certain risks associated with body piercing, including but not limited to: allergic reaction; scarring; infection; migration; rejection; pain; irritation.

These risks are minimized greatly when you are pierced and/or take advice from a reputable piercer working in a hygienic studio using correct safety measures with high quality jewellery. We continually strive to further our education and knowledge for the best, safest, and most comfortable piercing and healing experience for you.

Can I custom order jewellery?

Absolutely!

We offer custom orders from all of the companies we stock – please contact us via email or visit us in studio with any enquiries. We can get any price quotes, and help design your dream piece of jewellery! We work with titanium, steel, solid gold and platinum, with high quality synthetic and genuine gemstones.

Can I get pierced with my own jewellery?

We must use our own jewellery that we stock as the exact materials, polish, and style are very important for the success of the piercing. The jewellery we pierce with must also be properly clean and sterile. Jewellery that you bring in may not meet any of these requirements, and may not even be able to be sterilised. We are sure you will love our jewellery, and if there is anything in particular you want to be pierced with, please let us know and we can see what we can do!

I am prone to keloids. Can I get pierced?

Generally, what people think are keloids – are not true keloid scarring. This is typically a genetic condition that affects far fewer people than you might expect. Please consult your dermatologist if you suspect you may be susceptible. We do not advise and usually do not perform piercings on people prone to keloids. If you are prone to bumps on your piercings – this can be a number of different things, usually things that can be avoided in the future and do not affect your ability of getting pierced. Please visit us for a consultation and we can advise further

I have a bump on my piercing. What should I do?

It is always best to consult us if you have a bump, irritation, or any concerns regarding your piercing – it is usually easily solvable! Bumps are generally the result of some kind of irritation, so once we have a consultation and see exactly what the nature of the problem is, we can treat it.                        

Do you use piercing guns?

We do not offer any kind of piercing with a piercing gun. We always use a single use, sterilised needle, manufactured and intended for use in body piercing. This is only used once for the piercing, and then discarded safely.

We never use piercing guns – and this is why:

-The piercing gun cannot be sterilised, so bacterial infection and bloodborne pathogen disease transmission is a higher risk.

-It can cause blunt force trauma – the piercing gun simply forces the jewellery through the ear, which is not nearly as efficient as a needle intended for piercing would. This can create trauma and scarring, and sometimes the collapse of cartilage, which is unfortunately permanent.

-The “piercing’ can also be more painful, as it is not sharp enough most of the time and can even get stuck midway through. With a piercing needle, it will be quick and precise.

-The jewellery used is oftentimes way too short to allow for normal initial swelling as it comes in a standardized size – at Love Hate Social Club we custom fit and size jewellery based on individual anatomy for initial piercings, and after healing. The jewellery used with a piercing gun is usually inappropriate in many respects – not made of correct materials; poor surface finish; too short; has a bulky butterfly back that retains bacteria and dirt thus increasing chances of infection. They are also not the most aesthetically pleasing, and there is not nearly as many options as you can choose from with us.

How do I know if my piercing is infected?

What a lot of people tend to perceive as an infection, is mostly a simple irritation and can be easily solved. Whatever the case, it can turn more serious if not checked up on and treated. Please visit us at the studio or contact us to let us know any concerns. It is always best to leave any jewellery in the piercing to keep it open; if it is removed then it could seal any potential infection inside the body. The piercing being kept open is important so the infection can drain out if necessary.

Signs of a localised infection include: intense redness; piercing site warm to the touch; pus secretion from the piercing; pain; swelling surrounding the piercing and even in the body around the piercing. You could have all of these symptoms and also only a couple. This could be an infection and it could also be just the piercing healing – again, please consult us if you are concerned, and if you believe it to be a medical matter or emergency please visit your nearest hospital as soon as possible.

Please make sure you are well hydrated and if you are not allergic to them, ibuprofen and antihistamines can be taken as per packet instructions to help combat the symptoms in the meantime

Can I get a piercing while I am pregnant or breastfeeding?

At Love Hate we will not pierce anyone who is pregnant, or breastfeeding. This is for the health of yourself, and the baby. Getting pierced whilst pregnant is risky: your body will already be under a lot of stress, including your immune system, so it will be difficult for you to heal the piercing. Infection (that can be passed on to the baby) and problematic healing is also more likely. The act of piercing can also be stressful in terms of your body’s reaction, and could cause issues, including in an extreme circumstance, early labour. Breastfeeding and piercing also do not mix – infection can still be passed on, and it is best for your body to completely recover and be back in usual health before going through anything strenuous such as healing a piercing again. We recommend waiting 1-3 months after being pregnant or breastfeeding before getting a new piercing. Please consult us if you have any questions about this at all and will be happy to give more information and have a chat about everything involved.

Does it hurt?

This is probably our MOST frequently asked question – the answer is – yes, but not nearly as bad as you think! Everyone is different and feels differently – with us, your piercing will be swift and as comfortable as we can possibly make it. We encourage you to think about having your beautiful new piercing and jewellery; living with it and getting to see it every day! The piercing process itself is a tiny tiny part of the whole experience. Any pain will be over before you could even have a chance to really react. Try to relax, breathe, and let us do all the work. You safe in safe hands.

How do I care for my jewellery?

Our jewellery is the highest quality and we, along with our manufacturers, care in the utmost about keeping the beautiful finish and look as it is was when first installed.

If you have any concerns or what like us to take a look at your jewellery please come in in and we will assist in every way possible.

 

At home, you can gently polish your jewellery with a soft microfiber jewellery polishing cloth. Please store any unworn jewellery out of direct sunlight, and in a closed pouch or box away from any dust or debris that could coat or scratch jewellery. If you would like to clean your jewellery, generally mild soap and warm water is sufficient, however certain materials including organics will require different specific care – please consult us with any queries.

Do I need ID?

Yes, we require valid photographic ID for body piercing. This can be a passport or driving/provisional licence. It needs to have your date of birth and your photo. This cannot be a copy of photo – we need the original ID in person to validate it.

If you are under 18 years old, we need you to be with your legal parent or guardian, and you both need to have valid ID. You also need something to prove that they are your legal guardian – such as a birth certificate or adoption certificate.

How old do I have to be?

EVERYONE Under 18s need a legal parent or guardian present, with valid ID for both of you.

Ear lobe – 12 years old and above

Ear cartilage, lip, nostril, septum, tongue, eyebrow, navel – 16 years and above

Any of the above, surface piercings (anchor and bar), nipple – Strictly 18 years and above ONLY

If you would like a piercing not listed here, please contact us for more information!

What can I do to help my piercing heal?

Being healthy in general, and eating a balanced diet with lots of vitamins is crucial to healing well and keeping your immune system in check. A stress free lifestyle with plenty of rest and self care is important.

Vitamin C, zinc, and iron are very good supplements to take when healing a piercing.

Please follow our aftercare guidelines, and let us know if you need any extra care of advise and we will be happy to help you along your journey.

Tattoo FAQ
How can I get a quote for a tattoo?

You can either pop into the studio to discuss this with our counter staff or email the studio with a detailed description of the tattoo you wish to have, including details of the size and placement. You can also attach any designs / references / images you have.  

What does the cost of a tattoo depend on?

The price of the tattoo will all depend on the size, amount of detail, placement and the time it takes to complete.  We can give you quote before hand, but we won’t be able to calculate the exact cost until the day of your appointment.

Do you charge a fee for a custom design?

We do not charge extra for a custom design. We encourage you to pop into the studio or email to discuss your ideas fully before booking an appointment.

How do I secure an appointment?

You can come into the studio on any given day where we can look at our availability, or if this is not possible you can pay this via PayPal once we have confirmed an artist, date and time for you.

What methods of payment are available at the studio?

We accept cash, gift vouchers and all card payments in the studio.

Are deposits refundable?

Deposits are non refundable, however if you are unable to make you appointment and sufficient notice is given we will happily move your deposit to another date with the same artist.

Is there a charge for consultations?

All consultations are free of charge, all we ask is once spoken to the artist and you wish to book a deposit is left to secure a tattoo appointment.

Do you sell gift vouchers for tattoo work?

Yes we sell gift vouchers for all tattoos which are valid for 1 year from the purchase date.

What is the minimum age to get tattooed?

You must be 18 years old to get a tattoo. You must bring sufficient identification with you on the day of your appointment.

Do I need ID?

Yes.

What forms of ID will you accept?

We accept passports, drivers license and official national identity cards

Can I cancel my tattoo appointment?

You must give at least 24 hours notice to cancel any appointment. If sufficient notice is given we will move your deposit to another date. If you do not give us notice or do not show up your deposit will be lost.

Do you have to book an appointment?

For large scale work or work with a specific artist we do recommend booking an appointment. If you are looking for a small design we do have space for walk in appointments everyday which are on a first come served basis.

Do you take walk ins?

We do have space for walk in appointments everyday, however these are on a first come served basis. We cannot always guarantee availability.

How to I book an appointment?

You can either pop into the studio on any day and speak to our counter staff who can book you in. Alternatively you can email us and will send over details of how to secure an appointment via this option.

What are your opening hours?

We are open 7 days a week from 12pm-8pm

What should / shouldn’t I do before getting tattooed?

We recommend a good nights sleep and  to eat a proper meal before coming in.

Make sure to turn up on time for your appointment.

Do not drink alcohol or take any drugs before hand. (We cannot tattoo anyone under the influence of these)

Are you on social media?

We are on the following social media pages:

Instagram www.instagram.com/love_hatelondon

Facebook - Love Hate Social Club London

Twitter - love_hatelondon

I do not live in the UK, but would like to get tattooed at Love Hate Social Club whilst I am visiting. Is this possible?

Of course! Please email us and we can send over details on how to book in online.

Do I need a consultation?

Not all tattoos will require a consultation. We will confirm this when you enquire about the tattoo you wish to have. All consultations require a scheduled appointment.

What information do you need if I am enquiring online about getting tattooed?

We will require a detailed description of the tattoo you wish to have including details of the size and placement. Please also attach any designs / references / images you have.

What is the aftercare for my new tattoo?

You will be given clear printed after care instructions when you finish your tattoo.The artist will go through this with you thoroughly as there may be minor variations to the basic instructions and it is important to follow the artist's advice carefully.

Do I need to protect my tattoo from the sun?

Absolutely. All tattoos should be protected by the sun as this will prevent the tattoo from fading. A fresh tattoo will need to be kept out of the sun fully whilst this is healing. Once your tattoo is healed we always recommend putting on a high factor sunblock.

Will my tattoo fade?

Time alters everything, even tattoos. However, with proper care you can minimise fading and keep your tattoo looking amazing for years to come.

Can I get my new tattoo wet?

You can shower as normal with a new tattoo, however it is best to avoid soaking in a bath, hot tubs, swimming pools and the ocean until your tattoo is fully healed. On average this will take around 2 weeks.

I have some ideas but I am not very artistic, can you help me?

That’s what we are here for! All we need are your ideas and reference material and one of our artists will help to design a custom piece for you.

Most of the tattoo’s on your website are quite large / detailed. Can I get something small / simple?

Of course! We tattoo all sorts of designs. We will happily do any size tattoo for you, big or small, simple or complex!

How small can you go with a design?

This will all depend on the amount of detail and placement for your tattoo. The greater the amount of the detail, the larger the tattoo will need to be. This is too ensure your tattoo will age well. We will discuss this and advise you in full when making your booking.

Will you tattoo lettering in other languages?

We will tattoo in other languages, however it is your responsibility to ensure the spelling is correct. Please check this thoroughly prior to coming in.

Do you do cover ups?

We recommend having a range of ideas you would like for this new tattoo and we can help you decide what will work best for a cover up. If you are looking to cover up an old tattoo please email us clear images of  this or pop into the studio so we can see this in person as not all tattoos can be covered.

Do you tattoo over scars / stretch marks?

This is different in every case.  Please email us clear images of this or pop into the studio so we can see this in person and will advise you.

Can I get a tattoo whilst I am pregnant / breast feeding?

Its is best to wait until you have had a baby and have finished breast feeding before getting a tattoo. This is due to a tattoo lowering your immune system and in case of infections this could be passed on to your newborn.

Can I get tattooed if I have a medical condition?

This will depend on the medical condition you have. Please check with your doctor before coming in. You should always follow their medical advice. It is not worth risking your health over.

Can I get tattooed if I am on antibiotics / medication?

Please check this with your doctor before coming in.

Are you a licensed studio?

Yes.

Do you use brand new needles?

Yes! Every single time!